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	<title>Virtary &#187; social crm tips</title>
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		<title>Improve Customer Services with Viral Social CRM</title>
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		<pubDate>Wed, 25 Jan 2012 13:55:22 +0000</pubDate>
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				<category><![CDATA[Guest Post]]></category>
		<category><![CDATA[crm]]></category>
		<category><![CDATA[social crm]]></category>
		<category><![CDATA[social crm tips]]></category>
		<category><![CDATA[use social media]]></category>
		<category><![CDATA[using social media for crm]]></category>

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		<description><![CDATA[Social networking programs make use of viral advertising or viral marketing. Viral processes make use of customer messages to expose products and services through social networks, thereby increasing sales. This was pioneered by Hotmail, which is a web-based e-mail service. Companies placed tags at the bottom of each email message, which effectively served to advertise [...]]]></description>
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