Tag Archives for " online work "

Hourly Jobs vs. Fixed Price Jobs

Since I started working from home, I have been asked several times on how I charge my clients for the online tasks I did for them. And since I wanted to encourage some of my close friends and relatives to try their luck as online worker like me, I would patiently explain to them the basics of working online and it would usually starts from the question: How do I charge my client? Continue reading

1 VA – Designer

There are a lot of things that can be brought online these days. You can make your own personal diary into a personal blog, make your store a virtual shop and yes, even companies can exists online through corporate websites. No matter which category you fell into, you would surely want to have an established presence online. To achieve this goal, you would have to attract viewers into your site starting off with how your blog or website looks like.

While there are many Virtual Assistants who can design your site the same time as they do marketing or administrative tasks, there are specific VA’s that are expert on this. You have to keep in mind that in hiring a VA, you have to find which one fits your requirement. If you would want to have a website or new design, then look for a VA-Designer– they  specialized in website design.

You probably have a concept in mind of how your online store would appear but still clueless on where and how to start a site. Well, leave it all to your VA. S/he can easily transform your ideas into reality. No need to be skeptical at how much it would cost you to have him/her build your site because it could be arranged. You can hire a VA-Designer for project basis or per hour though working on hourly basis is best recommended especially if your site would start from scratch. Per project basis however are advised if there is only a particular area on your site that you would want to add or alter.

A VA-Designer would not just design your website but would also make it search engine friendly. Those HTML or CSS might be alien words to you but these are clearly understood by a VA-Designer and they would use it to make your website or blog attract viewers, readers and customers through eye-catching headers and/or related logo.

There are swarm of different websites, online stores and blogs in the Internet and the first thing that would make you different from them is to have an attractive and properly designed site. It is true that first impression lasts when it comes to the virtual world. You don’t have to be an expert in designing because there are also swarms of VA-Designer out there. Just make sure that you would hire skilled, committed, and trustworthy Virtual Assistant whom you would entrust your company’s website and/or personal blog.


VA Tips: Taking Days Off? How?


Image courtesy: Freedigitalphotos.net

All work and no play could also make any Virtual Assistant tired and unproductive. Of course when we say play, it means taking at least a few days vacation just like any ordinary employee would do especially when the going gets tough at work. Being a VA is also stressful like any 8-hour job, perhaps even more stressful because of the complexity of the job per se. But the question is, “Is it possible to take days off especially when you work with clients overseas and most probably than not have different holiday schedules like yours?”

Of course it is possible! All a VA has to do is to abide to these following rules in order for him/her not to sabotage his/her client’s business once the vacation materialized:

1. Advance notification- if you have worked before in a corporate world, you are probably aware of this. Telling your client in advance that you will be off from work for a couple of days would give him time to prepare. He/she can even hire a temporary substitute for you if your position cannot be vacant. For Virtual Assistants, a week notification would do and if you have been an effective employee, your boss would probably approve your request for a vacation.

Image: FreeDigitalPhotos.net

2. Do all tasks in advance- once your client gave you the go signal to go on a vacation, be responsible and finish all your pending tasks. While you are away, your client may or may not hire a substitute for you to do your job therefore it is better to do it in advance. You can do task that is due for next or couple of weeks in order to ease your client from the burden of not having his/her VA around.

3. Keep your mobile with you all the time- mobile phones are a necessity to every VA and even when you are on a vacation, make sure you have it with you. It’s either your client might give you an emergency call or send an urgent email. Since mobile phones have Internet access nowadays, you can easily make a quick peek on your inbox for important and urgent messages. Your mobile phones would also serve as a medium for you and your client even when you are away as it makes communication still intact.

4. Keep your promise- when you name the date of your return to your client, make sure that you keep it. Remember, your client is waiting for you as well as his business. As said earlier, be responsible and be true to your word.

After your vacation, you surely are more energized and more psyched to work so make up with your client for the days that you are away. Be more productive once you resume working so you could be granted for another vacation when you feel the need to or as deem necessary.


Being a VA: Your Performance Depends on Your Internet Connection

speedtestWe’ve got quite a lot inquiries, job application letter or even just a short message asking how to start working as a Virtual Assistant submitted from our contact form. We really thank you for that. Although we don’t think that we’re the expert, but we love to share some of our experiences and hope that it can be useful references. 

First thing we need to remember. Working online means you depend 100% to your internet connection, so it is extremely important for us to prepare for good and reliable connection before we can move further into the business. There were some times when we did online interview by using instant messenger to some candidates that applied for the post of virtual assistant in Virtary, and internet connection seems to be the major problem.

You can ask for excuse for one-two days, but clients can’t wait (and they won’t) forever. They have the inquiries, and surely they won’t be willing to let our ‘connection schedule’ to control their activities. So, try it hard to make sure that ‘Sorry disconnected’ or “Sorry no service” will only be spoken in the times of emergency where there’s really nothing you can do to make the error up. 

Probably internet connection isn’t a problem in major Western countries, but IT IS still a problem in Indonesia. Based from our own experience, living in the capital city of Indonesia doesn’t necessarily mean that you won’t have slow connection. You might have good enough speed to do social media chit chat, but when it comes to work, bump! The connection is as fast as a snail walks, LOL!

So, it is not true that building virtual assistant business won’t cost you anything. Well at least you need to be sure that you must invest for fast internet connection for the start. 




VA Tips: What Happens When They Don’t Pay?

paymentWhat Happens When Client Doesn’t Pay?

So, you got a new client who would probably keeps you busy for at least a month or so based on the tasks he/she assigned to you. The job lasted for more than a month and you have been friends all along— you promptly submit reports and you got paid right after that. But as another month comes in and you did the usual routine of submitting reports of all your finished tasks—your client becomes silent, as if he/she totally forgot all about you. That would be okay but what if you were left hanging— unpaid?

Sad to say, this scenario happens in the virtual workplace and not just for newbie but even for those who have been in the business for a long time. Instead of sulking because you don’t see any chances of getting your client to pay you for your hard work, you can take some humane actions which might stir guilt on his/her side and pay you after all.

When your client doesn’t intend to pay
, here are things that you can do

1. Gently remind your client of his/her accountability

Perhaps like you, he/she had been caught up with a busy family schedule or he/she is busy dealing with new clients or workers. Politely tell your client that you had sent your invoices for him and that he might over looked them.

2. Give a firm reminder

Albeit friendship had built up as you work together, be firm in asking for your payment. Tell him that you had done your part and though you have been disappointed of not receiving payment from him despite of several reminders, you are more than willing to accept late payment than being not paid at all.

3. Be consistent during collection

If the first two tips didn’t work then double your effort when it comes to collection. Send invoices and email twice or thrice within the day. If you can, call your client personally on the phone. Tell him that as much as you would want to be diligent in asking for payment, you also have personal bills to settle and you need to be paid the soonest. By showing him how determined you are to collect, you will be on his top list of priority in case he really is having a hard time thinking of whom to pay first among his collectors.

If all else fails and payment is far from possible, tell him that you will then seek help from an attorney. But of course, you could just do this as a bluff (it may or may not work anyway). If what you are collecting isn’t that much to cause you from trouble of filing a case or even hiring an attorney, then forget it. Just block him on your list and if you have affiliations, report him/her as a bad client to prevent other online workers from dealing with him/her. Just think of this line “charged it to experience”.

Like in any kind of industry, amidst good clients, there are bad too. It is all up to you how to handle negative people, who would, at some point in time, would test your patience and would try to run before you. Be cautious and remember we, as online workers, work for a living and not for free.

Working Online? Be Aware of Internet Scams

internet scamVenturing into an online career has always been very tempting especially for those people who always stay online. With several clicks on different ads and links that often promote easy money while browsing the Internet there is the possibility that people would bite into it even without further proof that such offer is legit.

Being a newbie into this kind of Internet trend is not an excuse to get you scammed by people behind illegal sites. You have the prerogative to investigate first and ask if the deal seemed vague or unclear to you. We would not want you to be another victim of scammers around the net so better take note of these following tips:

1. If a certain company requires you to shell out money, let’s say for registration purposes or for a membership fee before they offer the job—think again. There are huge and legit outsourcing company who seeks online workers for free so why would they? It is acceptable though if a certain percentage from your earnings is cut off by an outsourcing company, provided you got the job first before the deduction occurs.

2. If the job offers sounds too good to be true—stay away from them. There are lots of people who got scammed because of this. Remember, nothing comes for free nowadays so why some companies would offer you a hundred dollar just by reading e-mails or lousy surveys? Your instinct should be working by then. It is either they would use your account for illegal purposes or it could be a real business but the amount is way behind the agreed payment, yes, not the resounding $100.

3. If there is only a single mode of payment. Credit cards and other money transferring companies are sprawled around the Internet nowadays. Why would they give you a single mode of payment if they really are legal companies? When in fact, it would be both for your own good when flexible payment schemes are available. From here you could sense if the company cares for your service fee or would leave you hanging if payment is delayed.

4. If testimonials or feedbacks are not available. Companies offering jobs online usually take pride on giving work to people through the Internet therefore testimonials and feedbacks from their present and previous workers should be visible on their sites. If there are none, then try doing your own research and seek feedbacks on the Internet. Just by simply typing the company’s name would lead into thousands of results, read them carefully and find out if it is legal or not.

There are lot of scammers in the real world, what more in the virtual world where almost anything is possible. Be assertive and wise before you jump on a tempting offer to avoid being scammed.